Safe & Secure Shopping

Powrdeck – Kofel Services & Repairs LLC (TN)

At Powrdeck, your security, privacy, and shopping confidence are our highest priorities. We understand that purchasing large, high-value equipment online requires trust, transparency, and uncompromising protection of your personal and financial information. This Safe & Secure Shopping Policy explains in detail how we safeguard your data, prevent fraud, and provide a secure environment for every customer who shops at https://powrdeck.com.

1. Industry-Standard Encryption & Data Protection

All customer information transmitted through our website is protected using advanced SSL (Secure Socket Layer) encryption. This technology ensures that your personal data, order details, and payment information cannot be intercepted, manipulated, or accessed by unauthorized parties.

Our servers and systems adhere to strict security protocols, including:

Encrypted communication across all checkout pages
Secure hosting architecture with continuous monitoring
Firewall and intrusion-detection systems
Regular security scans and maintenance
Payment tokenization to ensure no credit card data is stored on our servers

These measures guarantee that all sensitive information is handled with maximum security.

2. Secure Payment Processing

Powrdeck uses trusted, PCI-compliant payment partners to process all transactions. This ensures your order is completed through an encrypted, fully certified payment environment that meets the highest standards in the eCommerce industry.

We do not store your credit card information. All payment details are encrypted and processed securely by our authorized payment providers. Your financial privacy and protection are guaranteed from start to finish.

3. Fraud Prevention & Account Verification

To protect our customers and our business, we employ advanced fraud-detection tools and manual order verification processes for high-value purchases. This may include:

Address verification
Matching billing & shipping information
Contacting customers if inconsistencies arise
Requiring additional proof of identity for suspicious transactions

These steps are taken solely to protect legitimate customers from fraudulent activity and unauthorized use of their financial information.

4. Protection Against Unauthorized Transactions

If you believe your payment method has been used without permission on our website, contact us immediately. We will:

Investigate the transaction
Assist you in reporting unauthorized activity
Block any further attempts linked to that payment method
Cooperate fully with your bank or payment provider

Your financial safety is our responsibility, and we take it seriously.

5. Secure Customer Accounts

To help protect your account from misuse:

Use a strong, unique password
Keep your login information private
Update your password periodically
Notify us immediately if you suspect unauthorized access

We offer secure account environments where all saved information remains private and protected.

6. Zero-Tolerance Policy for Data Misuse

Powrdeck will never sell, trade, or rent your personal information. We do not share customer details with outside parties except for essential order-fulfillment processes, such as shipping companies or payment processors.

Your privacy is safeguarded at all times.

7. Continuous Monitoring & Security Improvements

Our team regularly updates our security infrastructure, implements new safety measures, and stays informed on emerging risks in the eCommerce sector. We actively work to stay ahead of cyber threats so our customers can shop with confidence.

8. Your Responsibility as a Customer

To ensure maximum security:

Only shop through official Powrdeck channels
Avoid entering payment details on shared or public devices
Immediately report any suspicious emails or communication claiming to be from Powrdeck
Contact our support if you notice unusual account activity

We are here to protect you, but your vigilance helps strengthen overall security.

9. Questions or Concerns About Security?

If at any time you have questions, need clarification, or want to report a security issue, our customer support team is ready to help.

Powrdeck – Customer Support
Owned by Kofel Services & Repairs LLC
Email: support@powrdeck.com
Phone: +1 (629) 225-5515
Website: https://powrdeck.com
Address : 1800 Main St, Dunlap, Tennessee 37327, USA