Combating E-commerce Fraud

Powrdeck – Kofel Services & Repairs LLC

Fraud prevention is essential when dealing with high-value equipment. We maintain strict verification standards to protect customers and our business.

Fraud Screening Procedures

Powrdeck reserves the right to:

• Verify billing and shipping information
• Request identity or payment verification
• Contact customers for additional documentation
• Cancel orders suspected of fraudulent activity
• Hold shipments pending verification

Indicators include mismatched customer data, high-risk locations, repeat failed payment attempts, or altered contact information.

Chargeback Fraud

Powrdeck pursues all available legal remedies for fraudulent chargebacks.

Zero-Tolerance Policy

Orders flagged for fraud will be immediately cancelled, and accounts may be restricted from future purchases.

Contact Information

Powrdeck – Kofel Services & Repairs LLC
Email: support@powrdeck.com
Phone: +1 (629) 225-5515
Website: https://powrdeck.com
Address: 1800 Main St, Dunlap, Tennessee 37327, USA