Order Communication

Powrdeck – Kofel Services & Repairs LLC

Clear communication is essential, especially when shipping heavy equipment. Customers will receive timely updates throughout the purchasing process.

Order Confirmation

Immediately after purchase, customers receive an automated confirmation email summarizing:

Order details
Billing information
Shipping method
Customer contact details

Processing Updates

If additional verification is needed, Powrdeck will contact the customer via email or phone.

Shipping Notification

Once the freight carrier schedules pickup, Powrdeck sends:

Shipping confirmation
Carrier details
Instructions for preparing for delivery

Delivery Scheduling

Many freight companies will contact customers directly to schedule delivery appointments.

If you do not receive communication within 7 days of shipping confirmation, contact our support team.

Contact Information

Powrdeck – Kofel Services & Repairs LLC
Email: support@powrdeck.com
Phone: +1 (629) 225-5515
Website: https://powrdeck.com
Address: 1800 Main St, Dunlap, Tennessee 37327, USA